Why Free Support

Entellium offers free standard support for our customers for one overwhelming reason – our products
are so simple and easy to use, they require the absolute minimum of support. In testament to that, is
the fact that 99% of our support calls or customer queries are successfully managed over the
telephone.

Entellium’s Free Support Services include:

• Telephone Support
• Online Support
• Technical Advice
  

Free support is part of entellium’s commitment to ensure there are no hidden charges to our
customers. When you sign with entellium, you know that the only fees you are going to pay are your
monthly subscription fees.

*Free services are intended for “hosted” customers. Hosted customer services differ from installed
customers. Installed software options may have specialized ongoing integration issues that require
ongoing support or professional services.