Entellium’s Guarantee

Service Level Agreements from most companies are made up of extensive legal rules that confound
your company lawyers and force you to sign terms of acceptance that give you the absolute minimum
in protection.

Not at entellium.

At entellium we offer our customers the highest standards available in the industry. The highest levels
of security, the highest guaranteed uptimes, fast response to customer service calls and 3rd party
partners who host the world’s leading data centers.

At entellium the security and protection of your data is of paramount importance. We not only work with
the world’s leading data centers but we also employ sophisticated data storage and data recovery
infrastructures and technology solutions.

Our Service Level Agreements also promise you a unique feature – Premier service or your money
back. If at anytime during the period of our contract, our service falls below guaranteed levels – we will
refund you your subscription fee.

Why, you may ask do we go to such lengths to please customers? Because to entellium, this level of
service is all part of our vision – Experience the Freedom of CRM on Tap.